Privacy Policy

This Privacy Policy ("Policy") outlines how Cloud Nine Development ("Company," "We," "Us," or "Our") collects, uses, shares, and protects your personal information when you access or use the "Doc App" (the "App") and the associated website (the "Website"). By using the App or Website, you consent to the practices described in this Policy

1. Information We Collect

1.1. Information You Provide: We may collect personal information that you voluntarily provide when using the App or Website, including but not limited to your name, email address, phone number, and other information you submit.

1.2. Automatically Collected Information: We may automatically collect information about your use of the App and Website, including your IP address, device type, operating system, and browsing behavior using cookies, web beacons, and similar technologies.

1.3. Third-Party Sources: We may receive information about you from third-party sources, such as social media platforms, when you use social media features on the App or Website.

2. How We Use Your Information

We may use your personal information for the following purposes:

2.1. Providing Services: To provide you with the services offered by the App and Website.

2.2. Improving Services: To analyze and improve the App and Website's performance, functionality, and user experience.

2.3. Communication: To communicate with you, respond to your inquiries, and send important notices.

2.4. Marketing: To send promotional materials, updates, and offers if you have provided your consent or as otherwise permitted by law.

3. Data Sharing

We may share your personal information with:

3.1. Service Providers: Third-party service providers who assist us in delivering the App and Website's features and functionality.

3.2. Legal Compliance: When required to comply with legal obligations, enforce our rights, or protect the rights, privacy, safety, or property of our users, Company, or others.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or stored on a server is entirely secure. Therefore, we cannot guarantee the absolute security of your data.

5. Your Choices

You may have certain rights and choices regarding your personal information:

5.1. Access and Correction: You can access, update, or correct your personal information by contacting us.

5.2. Opt-Out: You can opt-out of receiving marketing communications by following the instructions provided in those communications.

6. Children's Privacy

The App and Website are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us, and we will take appropriate action to remove the information.

7. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal obligations. The most recent version of the Policy will be posted on the Website. Your continued use of the App and Website following any changes constitutes your acceptance of those changes.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at support@cloudninedevelopment.com.

9. TrueDepth API/Camera

• The app utilizes the camera intrinsic matrix, orientation and location of the head, eye tracking (particularly pupils) and camera position info.
• We are introducing a feature that will allow users to view eye glasses frames and to try on different styles. This measurement is used to determine where you look through the lens of your glasses. To do this, we need an accurate representation of the user's pupil distance to locate the "Optical Center" which is determined by pupillary distance.
• This information will not be stored anywhere. It will not be transferred anywhere and will not be shared with any third party.

10. Tools/Calculators/Testing

All tools, calculators, testing features, and articles are for educational purposes only. They are not to be used for diagnosis, examination or treatment of any persons. As such the information collected within the tools, calculators, and testing features are not stored, transferred or shared with any third parties. All tools, testing, and calculators have disclaimers indicating the following:
DISCLAIMER: These tests are not FDA approved. This is not a substitute for diagnosis, examination and/or treatment by a licensed eye care professional and is for your information only. You should consult a licensed eye care professional for your eye condition. Use of this app does not constitute a patient-doctor relationship. By continuing to use this application you accept this disclaimer. The information and results obtained from this test, tool or calculator is not stored, transferred or shared with any third party.